Privacy Policy

View archived versions

QWYK iSoft Privacy Policy

Effective Date: August 17, 2026

This Privacy Policy explains how IWYNO FINWORKS LLC dba QWYK iSoft ("QWYK iSoft," "QWYK," "we," "us," or "our") collects, uses, shares, retains, and protects information across our websites, apps, platforms, APIs, and services.

QWYK iSoft offers multiple products, including QWYKID, Snapcard, Pathways, trustSYSTEM, EZ Pay Tekk, and other services. Some products have their own privacy policies with more specific disclosures. If a product-specific privacy policy applies, it controls for that product.

1. Information We Collect

The information we collect depends on the services you use.

Account, Identity, and Contact Information

We may collect names, email addresses, phone numbers, account identifiers, login details, profile information, organization information, authentication events, consent records, account settings, and support communications.

Product and User Content

We may collect content and data you submit, import, scan, record, publish, or process through our services, such as business profiles, digital business cards, contacts, notes, tags, reviews, ratings, messages, questions, documents, photos, videos, voice recordings, transcripts, and files.

Payment, Subscription, and Business Information

We may collect plan, invoice, subscription, receipt, payout, tax, transaction, chargeback, refund, billing contact, and business relationship information. Payment card details are generally handled by payment processors and not stored by us.

Device, Usage, Security, and Location Information

We may collect IP address, device type, browser, operating system, app version, session identifiers, cookies, local storage, usage events, crash logs, diagnostic data, approximate location from IP, precise location if enabled, fraud signals, abuse indicators, risk signals, and security logs.

Third-Party and Integration Information

We may receive information from services you connect or use with QWYK iSoft products, such as Google, Apple, QWYKID, EZ Pay Tekk, payment processors, app stores, identity providers, hosting providers, analytics providers, email/SMS providers, AI/OCR/transcription providers, workflow providers, maps/location providers, and customer-selected integrations.

2. How We Use Information

We use information to:

  • Provide, operate, maintain, secure, and improve our services.
  • Create and manage accounts, authentication, profiles, subscriptions, teams, cards, contacts, bookings, reviews, APIs, and integrations.
  • Process payments, invoices, refunds, chargebacks, payouts, taxes, and subscriptions.
  • Provide support, respond to requests, send transactional notices, and communicate service updates.
  • Detect, prevent, investigate, and respond to fraud, spam, abuse, security incidents, unauthorized access, policy violations, and legal risk.
  • Analyze usage, troubleshoot issues, develop features, and improve user experience.
  • Personalize settings, features, notifications, and product experiences where appropriate.
  • Comply with law, legal process, tax, accounting, contractual, app store, provider, and security obligations.
  • Enforce our terms and protect QWYK iSoft, users, customers, partners, service providers, and the public.

We may use aggregated or de-identified information for analytics, reporting, product improvement, and business planning.

Some QWYK iSoft products may use AI, OCR, speech-to-text, classification, summarization, risk signals, or other automated features. We use these features to provide user-facing functionality, improve service quality, detect abuse, and support operations.

We do not sell personal information. We do not use Google user data or Apple sign-in data for targeted advertising, creditworthiness, lending, or generalized AI model training. Product-specific policies may provide additional limits for specific data types.

4. How We Share Information

We may share information:

  • With people, businesses, teams, advisors, clients, or recipients you choose to interact with through a service.
  • With QWYK iSoft products, including EZ Pay Tekk where applicable, when needed for sign-in, account linking, identity, security, billing, interoperability, support, or an enabled feature.
  • With service providers that help us host, secure, analyze, message, email, support, process payments, provide AI/OCR/transcription, provide maps/location services, monitor, and operate our services.
  • With third-party services you connect, authorize, or use.
  • With affiliated payment services such as EZ Pay Tekk, payment processors, app stores, banks, and billing providers for transactions and subscriptions.
  • With legal authorities or other parties when required by law, legal process, safety needs, fraud prevention, security response, rights protection, or enforcement of our terms.
  • In connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information or share it with third parties for their independent targeted advertising.

5. Cookies and Similar Technologies

We use cookies, local storage, SDKs, pixels, and similar technologies for login, security, preferences, analytics, fraud prevention, product functionality, and service improvement. Some cookies are essential; others may be optional depending on the product and region.

You can control many cookies through browser or device settings. Blocking essential cookies may prevent services from working correctly.

6. Data Retention and Deletion

We keep information as long as needed to provide services, maintain business records, resolve disputes, process payments, comply with tax and legal obligations, protect safety, prevent fraud or abuse, enforce agreements, and support legitimate operational needs.

Retention periods vary by product, data type, user choices, legal obligations, and operational needs. Product-specific privacy policies may provide more detailed retention schedules.

You may request deletion by contacting [email protected] or the product-specific support address. We may keep limited information where needed for legal, tax, accounting, security, fraud-prevention, backup, dispute, or enforcement reasons.

7. Security

We use administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure. You are responsible for keeping your account, device, credentials, authentication factors, API keys, and authorized users secure.

Tell us promptly if you believe your account, device, credentials, API key, payment method, or integration has been compromised.

8. Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also withdraw consent or opt out of marketing communications.

To make a request, contact [email protected]. We may need to verify your identity or authority before acting on a request.

California residents may have additional rights under California privacy laws, including rights to know, delete, correct, and opt out of certain sharing. We do not sell personal information.

9. Children

Our services are generally not intended for children under 13 unless a product-specific policy clearly states otherwise and required consent is obtained. If we learn that we collected personal information from a child under 13 without a legally sufficient basis, we will take appropriate steps to delete it.

Some products, such as Pathways, may involve teenagers and parent or guardian participation. Product-specific policies explain those practices in more detail.

10. International Transfers

QWYK iSoft is operated from the United States. If you use our services from another country, information may be transferred to and processed in the United States or other countries where we or our service providers operate.

Our services may contain links to or integrations with third-party services. Their privacy policies apply to their services, and we are not responsible for their practices.

12. Changes

We may update this Policy as our services change or as legal, security, or operational needs evolve. If changes are material, we will notify you by email, through the services, on our website, or by posting the updated Policy.

13. Contact

For questions, concerns, or privacy requests:

QWYK iSoft dba IWYNO FINWORKS LLC Austin, Texas Email: [email protected] Website: https://iqwyk.com